Which Logistics Company Is the Best?

Choosing the best logistics company in Kenya is one of the most important decisions a business can make. The right logistics partner ensures your goods move on time, stay compliant, and reach customers safely. The wrong one causes delays, losses, penalties, and unhappy clients.

So the real question is: Which logistics company is the best?

The honest answer is—it depends on your needs. But there are clear criteria that separate average logistics companies in Nairobi from the best ones. In this guide, we explain how to identify the best logistics company and why Delta Cargo Connections meets those standards for businesses in Kenya and beyond.

What Makes a Logistics Company “The Best”?

The best logistics company isn’t just the cheapest or the biggest. It’s the one that delivers reliability, speed, compliance, and transparency consistently.

Here are the key factors that define the best logistics companies:

1. End-to-End Logistics Services

The best logistics company offers complete solutions under one roof, including:

• Air freight 

• Sea freight

• Clearing and forwarding

• Warehousing Solution

• Transport and distribution

• Import and export consultation

This reduces handovers, errors, and delays.

2. Proven Experience and Licensing

Top logistics companies are:

• Licensed by customs authorities

• Experienced in  cargo handling of different cargo types

• Familiar with ports, airports, and regulations

• Trusted by airlines, shipping lines, and regulators

Experience means fewer mistakes and faster processing.

3. Strong Presence at Ports and Airports

The best logistics company has operational strength at key entry points like:

• JKIA Cargo Terminal

• Mombasa Port

• ICD Nairobi

Direct presence ensures faster clearance and better coordination.

4. Fast and Accurate Customs Clearance

Customs clearance is where most delays happen. The best logistics companies:

• Use correct HS codes

• Prepare documents in advance

• Estimate duties accurately

• Handle KEBS, COC, permits, and inspections efficiently

Fast clearance saves money and time.

5. Transparent Pricing

A top logistics company provides:

• Clear cost breakdowns

• No hidden charges

• Honest timelines

• Accurate freight quotes

Transparency builds trust and long-term relationships.

6. Reliable Communication and Updates

The best logistics companies keep clients informed by:

• Sharing shipment updates

• Explaining delays honestly

• Offering real-time support

• Being reachable and responsive

Silence during delays is a red flag.

7. Secure Handling and Warehousing

The best logistics company protects your cargo through:

• Proper handling procedures

• Secure warehousing

• Trained staff

Your goods should never be at risk.

Which Logistics Company Is Best for Importers?

Importers need logistics partners that can:

• Coordinate international shipping

• Handle customs clearance

• Manage port and airport procedures

• Deliver goods nationwide

• Avoid penalties and storage charges

A logistics company that understands import regulations saves importers thousands in avoidable costs.

Which Logistics Company Is Best for Exporters?

Exporters require:

• Accurate export documentation

• Airline and shipping line coordination

• Timely cargo acceptance

• Compliance with destination country rules

• On-time dispatch

The best logistics companies make exporting stress-free.

Common Mistakes When Choosing a Logistics Company

Many businesses choose poorly by:

1. Selecting the cheapest provider
2. Ignoring licensing and compliance
3. Overlooking experience
4. Not checking clearance capability
5. Choosing companies with poor communication

The “cheapest” option often becomes the most expensive.

Why Delta Cargo Connections Is Considered One of the Best Logistics Companies

Based on the criteria above, Delta Cargo Connections stands out as one of the most reliable logistics companies in Kenya.

Here’s why:

✔ End-to-End Logistics Solutions

Delta Cargo Connections provides:

• Air and sea freight

• Clearing and forwarding

• Warehousing

• Cargo handling

• Nationwide delivery

• Import and export consultation

Clients don’t need multiple service providers.

✔ Strong Presence at JKIA, Mombasa & ICD Nairobi

Delta operates where it matters most, ensuring:

• Faster clearance

• Better coordination

• Reduced delays

The company is also an appointed agent at Kenya Airways (KQ), strengthening air cargo operations at JKIA.

✔ Fast, Accurate Customs Clearance

Delta’s experienced team ensures:

• Correct HS code classification

• Accurate duty calculations

• Proper COC and KEBS compliance

• Smooth Simba System processing

This minimizes storage charges and clearance delays.

✔ Transparent Pricing and Honest Advice

Clients receive:

• Clear quotations

• No hidden fees

• Realistic timelines

• Professional guidance

Delta prioritizes long-term trust over short-term gains.

✔ Reliable Transport and Warehousing

Delta offers:

• Secure warehousing

• Safe cargo handling

• Nairobi and upcountry delivery

• Timely distribution

Cargo safety is never compromised.

How to Know If a Logistics Company Is Right for You

Before choosing any logistics company, ask:

• Are they licensed and compliant?

• Do they handle my type of cargo?

• Do they offer clearance, transport, and warehousing?

• Are they transparent with costs?

• Do they communicate clearly?

If the answer is yes across the board, you’ve likely found the right partner.

Is There One “Best” Logistics Company for Everyone?

No single logistics company fits everyone—but the best ones adapt to your needs.

For businesses that value:

• Speed

• Accuracy

• Compliance

• Reliability

• Professional support

A full-service logistics partner like Delta Cargo Connections is often the best choice.

Final Answer: Which Logistics Company Is the Best?

The best logistics company is one that:

✔ Understands your business
✔ Handles cargo legally and efficiently
✔ Communicates clearly
✔ Delivers on time
✔ Protects your goods
✔ Offers end-to-end solutions

For many importers, exporters, and businesses in Kenya, Delta Cargo Connections meets all these standards—making it one of the best logistics companies to work with today.