What Does a Logistics Company Do?

If you’ve ever imported goods, shipped products to customers, or moved cargo across cities or countries, you’ve relied—directly or indirectly—on a logistics company in Kenya. But many business owners still ask a simple question: What exactly does a logistics company do?

In this guide, we break it down clearly. You’ll learn what logistics companies do, the services they provide, how they support businesses, and why choosing the right logistics partner—like Delta Cargo Connections—can make or break your supply chain.

---

What Is a Logistics Company?

A logistics company manages the movement, storage, handling, and delivery of goods from one point to another. This can be within a city, across the country, or internationally.

Logistics companies in Nairobi coordinate the entire supply chain, ensuring that products move:

• From manufacturers to warehouses

• From suppliers to importers

• From ports and airports to businesses

• From businesses to end customers

In short, logistics companies ensure goods arrive on time, safely, and cost-effectively.

Core Functions of a Logistics Company

A professional logistics company in JKIA, like Delta Cargo Connection,s handles several critical operations:

1. Transportation of Goods

Logistics companies organize and manage transport using:

• Trucks

• Ships (sea freight)

• Airplanes (air freight)

• Rail (where applicable)

They choose the best transport method based on cost, speed, and cargo type.

2. Freight Forwarding (Air & Sea)

Freight air forwarding involves planning and coordinating shipments across borders. Logistics companies:

• Book cargo space with airlines and shipping lines

• Handle documentation

• Track shipments

• Manage cargo consolidation

This is especially important for imports and exports.

3. Clearing and Forwarding (Customs Clearance)

One of the most critical roles of a logistics company is customs clearance in Nairobi.

This includes:

• Preparing customs entries (KRA Simba System in Kenya)

• HS code classification

• Duty and tax calculation

• Processing IDF, COC, KEBS, and permits

• Liaising with customs authorities

• Securing cargo release

Without proper clearance, goods cannot move legally.

4. Warehousing and Storage

Logistics companies provide a warehouse solution for goods before distribution.

Warehousing services include:

• Bonded warehousing

• Short-term and long-term storage

• Cold storage

• Inventory management

• Picking and packing

• Order fulfillment

Warehouses help businesses manage stock efficiently.

5. Distribution and Last-Mile Delivery

Once goods are cleared and stored, logistics companies handle:

• Local distribution

• Nationwide delivery

• Last-mile delivery

• B2B and B2C deliveries

• E-commerce fulfillment

This ensures products reach retailers or customers quickly.

6. Supply Chain Management

Advanced logistics companies manage the entire supply chain by:

• Coordinating suppliers

• Managing inventory

• Optimizing routes

• Reducing delivery costs

• Improving delivery timelines

This creates efficiency and lowers operational risks.

7. Documentation and Compliance

Logistics companies handle critical paperwork, including:

• Commercial invoices

• Packing lists

• Bills of Lading

• Airway Bills

• Certificates of Conformity (COC)

• Import permits

• Export documents

Proper documentation prevents delays and penalties.

Why Businesses Need Logistics Companies

Running logistics internally is expensive and complex. Logistics companies help businesses by:

✔ Reducing operational costs

✔ Improving delivery speed

✔ Ensuring legal compliance

✔ Preventing cargo delays

✔ Protecting goods from damage or loss

✔ Improving customer satisfaction

Whether you are a small business or a large enterprise, logistics expertise is essential.

Types of Logistics Companies

Different logistics companies specialize in different areas:

• Freight forwarders – Handle international shipments

• Clearing agents – Focus on customs clearance

• Transport companies – Provide trucking and delivery

• Warehousing companies – Offer storage and fulfillment

• 3PL companies – Offer end-to-end logistics solutions

Many modern logistics companies, like Delta Cargo Connections, offer all these services under one roof.

What a Logistics Company Does for Importers

For importers and logistics companies:

• Coordinate shipping from overseas suppliers

• Handle customs clearance

• Manage port and airport procedures

• Pay duties and taxes on your behalf

• Arrange transport to your warehouse or shop

This allows importers to focus on sales and growth.

What a Logistics Company Does for Exporters

For exporters, logistics companies:

• Prepare export documentation

• Coordinate with airlines and shipping lines

• Handle cargo inspections

• Manage loading and dispatch

• Ensure compliance with destination country regulations

This helps exporters reach global markets smoothly.

How Delta Cargo Connections Supports Businesses

At Delta Cargo Connections, we provide complete logistics solutions, including:

• Air and sea freight

• Clearing and forwarding at JKIA, Mombasa & ICD Nairobi

• Warehousing and cargo handling in Kenya

• Nationwide transport and distribution

• Import and export consultation

We act as your logistics partner—not just a service provider.

How to Choose the Right Logistics Company

When selecting a logistics company, look for:

• Experience in your industry

• Proper licensing and compliance

• Transparent pricing

• Strong communication

• Proven track record

• End-to-end service capability

Choosing the wrong logistics company can cost time, money, and customers.

Common Logistics Mistakes Businesses Make

Avoid these mistakes:

1.  Choosing based on price alone
2. Ignoring compliance and documentation
3. Poor communication with logistics providers
4.  Not tracking shipments
5. Using unlicensed clearing agents

A professional logistics company prevents these issues.

Final Thoughts: Why Logistics Companies Matter

Logistics companies are the backbone of trade and commerce. They connect manufacturers, suppliers, businesses, and customers by ensuring goods move safely, legally, and efficiently.

Whether you’re importing, exporting, or distributing locally, a trusted logistics partner makes all the difference.

Delta Cargo Connections delivers reliable logistics services that help businesses grow, scale, and succeed—without delays or stress.